Users should use iCUE (Windows) to update their hardware. Devices that will support iCUE without requiring a firmware update:
This means that most users will have to update the devices on their Windows machine first, if you have a legacy product, while users with our newest keyboard (K68 RGB and newer) can actually use their devices out of the box without any update. To resolve this problem, we had to implement a new protocol for firmware.
Those who tested CUE2 would be familiar with this issue. Due to architectural changes, existing firmware on our devices would not properly be detected in macOS iCUE. The difficulty of implementing iCUE on macOS wasn’t so much the software but the firmware. 1.) Ensure that almost all of our CUE2 products will be supported on the macOS platform.Ģ.) Complete iCUE for Windows and then port it over to macOS.ģ.) Validate it for MacOS on desktop and laptop models to ensure a clean transition.
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